Niall ([info]malenfant) wrote,
@ 2003-01-27 18:07:00
Previous Entry  Add to memories!  Tell a Friend  Next Entry
Hmm.
So I thought it was about time I upgraded to a paid account. I selected 'twelve months', entered all the necessary credit card details, and hit 'pay', taking note of the instruction to press once and wait.

Ten seconds later, I get a 'this page is not available' notice. Not a problem, I thought, I'll just go round again. Same result. This time, though, I happened to hit 'back' afterwards, and noticed a little note next to the order: "This order has been checked out. Create new order?"

No receipt email has shown up, though. And there's been no change in the status of my account...

(8 comments) - (Post a new comment)


[info]elleblue
2003-01-27 10:22 am UTC (link)
Did you have to go through the whole paypal-setting-up thing? That alone generated several emails when I did it. They do tell you when you pay that it can take about 12 hours to update the status of your LJ account, though, so I wouldn't worry unless it's been more than a day.

(Reply to this) (Thread)

[info]thevoicewithin
2003-01-27 10:56 am UTC (link)
There's the whole new payment system now though, isn't there? As I understand it, LJ got its own credit card payment system about a week or so ago, and now just have PayPal as the backburner.

(Reply to this) (Parent)(Thread)

(Deleted post)
Re:
[info]thevoicewithin
2003-01-27 11:44 am UTC (link)
D'oh! I have faith in the powers of lj - you'll be able to cancel!

(Reply to this) (Parent)

[info]elleblue
2003-01-27 11:11 am UTC (link)
Ah, could be.. it was almost 3 weeks ago that I went and paid for mine. Assuming it is a new system, though, and one that's having teething trouble, then Niall shouldn't lose out because of it, even if it takes a little while for the request to go through. At least, I'd hope so!...

(Reply to this) (Parent)(Thread)
Re:
[info]thevoicewithin
2003-01-27 11:43 am UTC (link)
Yeah, they won't lose his money. Just might take a little longer then normal...

(Reply to this) (Parent)
damn you paying people
[info]applez
2003-01-27 12:06 pm UTC (link)
you're going to shame me into paying the fair share eh?

:-)

-----

(Reply to this)


[info]tinyjo
2003-01-27 02:28 pm UTC (link)
You should open a support request (http://www.livejournal.com/support/submit.bml) in the Accounts Payments category - even if it works out alright with your payment (which it should) the more they know about any possible errors the better. Those requests are private (only seen by LJ staff and you) so give them as much detail as you can.

Damn - I'm spending too much time doing support :)

(Reply to this)


[info]giantbedsprings
2003-01-28 05:16 am UTC (link)
*shakes fist*

It's a scam - a scam I tells ya!

(Reply to this)

(8 comments) - (Post a new comment)

Create an Account
Forgot your login or password?
Login w/ OpenID
English • Español • Deutsch • Русский…